Welcome to iOXTECH. We respect your privacy and are committed to protecting personal and business data handled through our websites, applications, and enterprise solutions - including ERP System and ARTi. This policy explains what information we collect, why we collect it, and how you can exercise your privacy rights.

Account and identity data

• Name, email address, organization details, and role-based access information.
• Login credentials and authentication records for secure platform access.

Operational and business data

• ERP workflows, transactions, workforce records, and platform configuration data.
• ARTi field data such as site activity logs, inspection notes, and device telemetry where enabled.

Technical data

• IP address, browser type, device identifiers, timestamps, and usage diagnostics.
• Security and audit logs used to maintain service reliability and prevent abuse.

• To provide, operate, and improve ERP System and ARTi platform features.
• To deliver customer support, onboarding, and service communications.
• To monitor performance, troubleshoot issues, and enhance security controls.
• To comply with legal obligations and enforce platform terms where required.

We implement administrative, technical, and organizational safeguards to protect data against unauthorized access, loss, misuse, or disclosure. Access is restricted to authorized personnel and systems with legitimate business needs, and confidentiality obligations apply to all pARTies handling customer information.

• Request access to personal data we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of data where legally permitted.
• Object to or restrict certain processing activities.
• Withdraw consent where processing is based on consent.

For privacy-related questions or requests, contact iOXTECH at hello@iOXTECHglobal.com or through our contact page. We aim to respond to valid requests within a reasonable timeframe.